This segment focuses on providing comprehensive primary care services through a membership model. One Medical offers in-person and virtual care, including 24/7 digital health services, routine check-ups, and chronic disease management. The company leverages technology to enhance patient experience, including online appointment scheduling, secure messaging, and access to medical records. Research and development efforts are focused on improving care coordination processes and digital technologies to reduce costs and improve patient outcomes. This segment's market positioning is based on providing a modern, people-centered healthcare experience. Partnerships with health systems like Cleveland Clinic and Hartford HealthCare are key to expanding access to care. Future opportunities include expanding into new markets and enhancing the digital health platform. The company is subject to regulatory compliance and clinical validation requirements.

1Life Healthcare, Inc. provides administrative and managerial services to physician-owned professional corporations or One Medical Entities. This segment supports the operational aspects of the primary care practices, including billing, staffing, and regulatory compliance. The company utilizes data analytics to optimize operational efficiency and improve patient outcomes. Research and development in this area focuses on streamlining administrative processes and integrating technology to improve the efficiency of healthcare delivery. The patient impact is improved through better operational efficiency, allowing physicians to focus on patient care. The market positioning is based on providing comprehensive support services to healthcare providers. Future opportunities include expanding the range of services offered and increasing the number of physician partnerships. This segment is subject to regulatory compliance and healthcare operations standards.