This segment focuses on the distribution and logistics of healthcare products, including pharmaceuticals, medical devices, and consumer health products, across Australia and New Zealand. EBOS provides comprehensive supply chain solutions, including warehousing, transportation, and inventory management, ensuring timely and efficient delivery to hospitals, pharmacies, and other healthcare providers. R&D activities include optimizing distribution networks through data analytics and automation to improve efficiency and reduce costs. Technologies used include advanced warehouse management systems, track-and-trace technologies, and temperature-controlled logistics. This segment directly impacts patient care by ensuring the availability of essential medicines and medical supplies. EBOS holds a strong market position due to its extensive distribution network and strong relationships with healthcare providers. Future opportunities include expanding into new markets and leveraging technology to enhance supply chain visibility and resilience. Regulatory aspects include compliance with pharmaceutical regulations and maintaining appropriate licenses for handling and distributing healthcare products. Partnerships with pharmaceutical manufacturers and healthcare providers are crucial for this segment's success.

The Animal Care segment is dedicated to the wholesale distribution of veterinary products, including pharmaceuticals, nutrition products, and accessories for companion animals, production animals, and equine athletes. EBOS offers a wide range of products to veterinary clinics and animal hospitals across Australia and New Zealand. R&D activities focus on identifying and distributing innovative animal health products, including new treatments and preventative care solutions. Technologies used include advanced inventory management systems and cold chain logistics to ensure product integrity. This segment contributes to improved animal health and welfare by providing access to essential medications and nutritional products. EBOS has a strong market position due to its comprehensive product portfolio and established distribution network. Future opportunities include expanding into new product categories, such as pet food and grooming products, and leveraging e-commerce platforms to reach a wider customer base. Regulatory aspects include compliance with veterinary medicine regulations and ensuring product safety and efficacy. Partnerships with animal health product manufacturers and veterinary clinics are essential for this segment's growth.

This segment encompasses a range of services for pharmacies, including medication management solutions, pharmacy management software, and multi-brand retail pharmacy services. EBOS provides pharmacy management software, loyalty programs, and business intelligence tools to help pharmacies optimize their operations and enhance customer service. The company also operates pharmacy banners like Pharmacy Choice and healthSAVE, supporting independent pharmacies in driving their retail businesses. R&D activities include developing and improving pharmacy management software and retail programs to meet the evolving needs of pharmacies and their customers. Technologies used include cloud-based pharmacy management systems, data analytics tools, and e-commerce platforms. This segment improves patient access to medications and healthcare services by supporting the success of community pharmacies. EBOS has a strong market position due to its comprehensive suite of services and its established relationships with independent pharmacies. Future opportunities include expanding its pharmacy network, developing new digital health solutions, and leveraging data analytics to improve pharmacy performance. Regulatory aspects include compliance with pharmacy regulations and data privacy laws. Partnerships with pharmaceutical companies and pharmacy organizations are crucial for this segment's success.