This segment encompasses the core retail operations of Kusuri No Aoki Holdings Co., Ltd., focusing on the sale of pharmaceuticals, cosmetics, and daily goods through its network of drugstores across Japan. The company's research and development activities in this segment are primarily focused on enhancing the customer experience through improved store layouts, efficient inventory management, and the integration of digital technologies. Technologies and methodologies employed include data analytics for understanding customer preferences and optimizing product placement, as well as supply chain management systems to ensure product availability. The therapeutic areas covered include a wide range of over-the-counter medications, vitamins, and supplements, as well as beauty and personal care products. The patient impact is significant, as the company provides accessible healthcare products and services to a broad customer base. Market positioning is strong, with a focus on neighborhood-type retail, and competitive advantages include a wide product selection, convenient store locations, and a commitment to customer service. Future opportunities lie in expanding the product range, enhancing online sales channels, and leveraging data analytics for personalized customer experiences. Regulatory aspects involve compliance with pharmaceutical regulations and ensuring product safety and quality. Partnerships and collaborations may include collaborations with pharmaceutical manufacturers and suppliers to offer a diverse product portfolio.

This segment focuses on providing dispensing pharmacy services within the company's retail locations. Kusuri No Aoki Holdings Co., Ltd. offers prescription fulfillment services, ensuring patients receive their prescribed medications accurately and efficiently. Research and development efforts in this area are directed towards optimizing pharmacy workflows, improving medication adherence, and integrating digital tools for prescription management. Technologies and methodologies include pharmacy automation systems, electronic prescribing (e-prescribing), and patient medication management platforms. The therapeutic areas covered encompass a wide range of prescription medications for various health conditions. The patient impact is substantial, as the segment ensures access to necessary medications and provides professional pharmaceutical care. Market positioning is enhanced by offering both retail and dispensing services, creating a one-stop healthcare destination. Competitive advantages include the convenience of integrated services and the expertise of licensed pharmacists. Future opportunities involve expanding the dispensing pharmacy network, offering specialized pharmacy services (e.g., medication therapy management), and integrating telehealth solutions. Regulatory aspects include compliance with pharmacy regulations, ensuring patient privacy, and adhering to medication safety standards. Partnerships and collaborations may include collaborations with healthcare providers and insurance companies to streamline prescription processes and improve patient outcomes.