This segment focuses on providing comprehensive online medical services through mobile platforms. Research and development efforts are centered on AI-powered diagnostic tools, personalized health recommendations, and remote patient monitoring systems. Technologies employed include AI, machine learning, and cloud computing to enhance the efficiency and accuracy of online consultations. The primary therapeutic areas addressed are general medicine, chronic disease management, and mental health. The impact on patients includes improved access to healthcare, reduced wait times, and personalized care plans. Market positioning is strong due to the company's large user base and integration with Ping An's insurance services. Future opportunities lie in expanding service offerings, integrating wearable technology, and leveraging data analytics for predictive healthcare. Regulatory aspects involve compliance with data privacy regulations and obtaining necessary licenses for medical services. Partnerships with hospitals and clinics are crucial for providing referrals and offline support.

This segment encompasses the sale of healthcare products, including medicines, health supplements, and medical devices, as well as wellness services such as fitness programs and personal care products. Research and development focuses on identifying and sourcing high-quality products, developing personalized wellness programs, and integrating wearable technology for health tracking. Technologies used include e-commerce platforms, supply chain management systems, and data analytics for personalized recommendations. The segment addresses a broad range of health and wellness needs, including disease prevention, chronic disease management, and fitness. Patient impact includes improved access to healthcare products, personalized wellness plans, and proactive health management. Market positioning is enhanced by the company's established online platform and integration with its medical services. Future opportunities include expanding product offerings, developing partnerships with wellness providers, and leveraging data analytics for personalized health recommendations. Regulatory aspects involve compliance with product safety regulations and obtaining necessary certifications. Partnerships with pharmaceutical companies, health supplement manufacturers, and fitness equipment providers are essential for product sourcing and distribution.

This segment provides health management and wellness interaction services, including wellness programs, tools, activities, and personalized content. Research and development efforts are focused on developing engaging wellness programs, utilizing AI-powered tools for personalized health recommendations, and integrating wearable technology for health tracking. Technologies used include mobile applications, data analytics platforms, and communication tools. The segment addresses a broad range of health and wellness needs, including disease prevention, chronic disease management, and fitness. Patient impact includes improved health outcomes, increased patient engagement, and personalized care plans. Market positioning is enhanced by the company's established online platform and integration with its medical services. Future opportunities include expanding service offerings, developing partnerships with wellness providers, and leveraging data analytics for personalized health recommendations. Regulatory aspects involve compliance with data privacy regulations and obtaining necessary certifications. Partnerships with healthcare providers, wellness centers, and technology companies are essential for program development and service delivery.