This segment encompasses the core business of Tsuruha Holdings, operating a vast network of drugstores across Japan and Thailand. The drugstores offer a wide range of products, including pharmaceuticals, cosmetics, daily necessities, and food items. Research and development in this segment focuses on optimizing store layouts, enhancing customer experience, and implementing digital solutions for online sales and customer service. Technologies employed include inventory management systems, point-of-sale systems, and e-commerce platforms. The primary therapeutic areas served are general health and wellness, with a focus on over-the-counter medications and health supplements. The patient impact is significant, as the drugstores provide convenient access to essential healthcare products and services. Market positioning is strong due to the extensive store network and brand recognition. Future opportunities include expanding the product range, enhancing online presence, and exploring new service offerings such as telemedicine. Regulatory aspects involve compliance with pharmaceutical regulations and consumer protection laws. Partnerships with pharmaceutical companies and suppliers are crucial for product sourcing and distribution.

This segment focuses on providing prescription dispensing services within the Tsuruha Holdings network. It involves the preparation and dispensing of medications prescribed by physicians, along with patient counseling and medication management. Research and development efforts are directed towards improving dispensing accuracy, optimizing workflow efficiency, and integrating with electronic health records (EHR) systems. Technologies used include automated dispensing systems, pharmacy management software, and medication adherence tools. The therapeutic areas covered are broad, encompassing all conditions for which prescription medications are required. The patient impact is substantial, as the segment ensures access to prescribed medications and provides essential medication-related information and support. Market positioning is enhanced by the integration of dispensing pharmacies within the drugstore network, offering a one-stop-shop for healthcare needs. Future opportunities include expanding the dispensing pharmacy network, offering specialized pharmacy services, and leveraging technology to improve patient outcomes. Regulatory compliance with pharmacy laws and regulations is critical. Partnerships with healthcare providers and insurance companies are essential for seamless service delivery and reimbursement.

This segment provides nursing care services, likely including home healthcare and potentially assisted living facilities. Research and development in this area may focus on developing innovative care models, improving patient monitoring technologies, and enhancing the quality of life for elderly and disabled individuals. Technologies used could include telehealth platforms, remote patient monitoring systems, and assistive devices. The therapeutic areas addressed are primarily geriatric care, chronic disease management, and rehabilitation. The patient impact is significant, as the segment provides essential support and care for individuals with complex healthcare needs, enabling them to maintain their independence and improve their quality of life. Market positioning is influenced by the growing aging population and the increasing demand for long-term care services. Future opportunities include expanding the range of care services, integrating technology to improve care delivery, and partnering with healthcare providers and insurance companies. Regulatory compliance with healthcare and nursing care regulations is crucial. Partnerships with hospitals, clinics, and other healthcare providers are essential for coordinated care.

This segment focuses on the sale of products through mail order and e-commerce channels. Research and development activities include optimizing online platforms, improving logistics and delivery systems, and enhancing the customer experience. Technologies used encompass e-commerce platforms, inventory management systems, and data analytics tools. The therapeutic areas and product offerings are diverse, including pharmaceuticals, cosmetics, health supplements, and other health-related products. The patient impact is significant, as the segment provides convenient access to healthcare products and services, particularly for individuals who may have difficulty visiting physical stores. Market positioning is driven by the growing e-commerce market and the increasing demand for online shopping. Future opportunities include expanding the product range, enhancing the online platform, and leveraging data analytics to personalize the customer experience. Regulatory compliance with e-commerce regulations and consumer protection laws is essential. Partnerships with logistics providers and payment processors are crucial for efficient order fulfillment and payment processing.