This segment encompasses the core business of Welcia Holdings, operating a chain of drugstores across Japan. These stores offer a wide range of products, including over-the-counter (OTC) medications, prescription dispensing services, cosmetics, health and beauty products, food, household goods, and baby supplies. The segment focuses on providing convenient access to healthcare products and services within local communities. Research and development activities include the evaluation and selection of new product offerings, as well as the implementation of innovative store layouts and merchandising strategies to enhance the customer experience. Technologies and methodologies employed involve inventory management systems, point-of-sale (POS) systems, and e-commerce platforms for online sales. The segment directly addresses the healthcare needs of the general population, providing access to essential medications and health-related products. Market positioning is strong, with a focus on being a leading drugstore chain in Japan. Future opportunities include expanding the e-commerce presence, enhancing the range of health and wellness services, and exploring partnerships with healthcare providers. Regulatory aspects include compliance with pharmaceutical regulations and adherence to ethical marketing practices. The segment is constantly evolving to meet the changing needs of consumers and the healthcare landscape.

This segment focuses on providing comprehensive pharmacy services, including prescription dispensing, medication counseling, and patient education. Welcia Holdings operates dispensing pharmacies within its drugstores, ensuring patients receive accurate and timely medication fulfillment. Research and development activities include the implementation of advanced pharmacy management systems, the development of patient adherence programs, and the evaluation of new pharmacy technologies. Technologies and methodologies used involve electronic prescribing (e-prescribing), automated dispensing systems, and medication therapy management (MTM) services. The segment directly impacts patient health outcomes by ensuring safe and effective medication use, reducing medication errors, and improving patient adherence to prescribed therapies. Market positioning is enhanced by providing convenient access to prescription medications and offering personalized pharmacy services. Future opportunities include expanding the network of dispensing pharmacies, integrating telehealth services, and offering specialized pharmacy programs for chronic disease management. Regulatory aspects include compliance with pharmacy regulations, licensing requirements, and adherence to patient privacy laws. Partnerships with healthcare providers and insurance companies are crucial for ensuring seamless patient care and access to medications.

This segment encompasses a range of healthcare and wellness services offered by Welcia Holdings, including counseling services, long-term care services, and at-home care services. The company aims to provide comprehensive support for individuals' health and well-being. Research and development activities include the development of new wellness programs, the evaluation of innovative healthcare technologies, and the expansion of service offerings to meet evolving patient needs. Technologies and methodologies employed involve telehealth platforms, remote patient monitoring systems, and electronic health records (EHRs). The segment addresses a wide range of health needs, including mental health support, chronic disease management, and geriatric care. Market positioning is enhanced by offering a holistic approach to healthcare, integrating retail, pharmacy, and wellness services. Future opportunities include expanding telehealth capabilities, developing personalized wellness programs, and forming strategic partnerships with healthcare providers and insurance companies. Regulatory aspects include compliance with healthcare regulations, licensing requirements, and patient privacy laws. The segment is committed to providing high-quality, accessible, and patient-centered healthcare services.